Senior Financial Controller

The Service Delivery Manager Financial Controlling is a key role within SGBS Finance that is responsible for the execution, delivery oversight and coordination of finance services for regions / clusters. The primary role includes ensuring high quality and efficient service delivery, client satisfaction, and cost management, according to SLA.

• Oversee the delivery of Financial Controlling services across clusters and BUs, striving to ensure high quality, efficiency, and customer satisfaction
• Identify and implement operational best practices, process improvements, and service standards to improve the service delivery process
• Coordinate with internal stakeholders (Finance Business Partner, GPOs, GFS, FC, BC) to understand their needs and expectations, and ensure the services meet or exceed these expectations
• Monitor performance metrics and KPIs to assess the quality of services, identify areas of improvement, and implement necessary changes
• Handle issues and queries escalated by the team leads, ensuring issues are resolved promptly and effectively
• Ensure compliance with relevant laws, regulations, and industry standards.
• Manage and lead teams, fostering an environment of teamwork, collaboration, and continuous improvement
• Manage the budget, ensuring cost efficiency while maintaining service standards
• Contributes to a working environment and culture which drives the desired mindset of all team members
• Reports to Finance key operational KPIs on a periodic basis to Financial Controlling GFS lead
• Keep up-to-date with industry trends and technological advancements to ensure the organization remains competitive and is utilizing the most effective tools and processes
• Ensure and be accountable for achievement of performance goals at the start of the year in coordination with the head of GFS lead
• Monitor work quality and escalate any operational issues in a timely manner

• Master's Degree in Accounting, Finance or similar
• 10+ years work experience in Finance GBS, 5+ years of experience as a team leader
• 5+ years of experience in Financial Controlling, ideally in the logistics industry
• Preferred: Recognized as an expert in sub-functional field
• 6+ years experience in a Financial Controlling role, thereof min. 4 in leadership position
• Strong understanding of Finance Accounting, Controlling processes
• Experience with Finance / Accounting ERP systems
• Good planning and organizational skills to balance and prioritize work and to generate alternatives and solutions
• Proven experience in supervising a team within Financial Controlling processes in a complex and international business environment
• [FC: Experience in a controlling leadership role; Preferably some knowledge of IFRS]
• Strong leadership and managerial skills
• Excellent communication, interpersonal skills and conflict resolution skills
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks and prioritize effectively
• Solid understanding of compliance requirements
• Highly organized and detail-oriented
• Solid Financial Controlling end-to-end process understanding
• High-Proficient MS Office skills and experience with SAP
• Must be fluent in English (both written and spoken)
• Knowledge and understanding of financial and business management principles with the ability to communicate and prioritize business requirements
• [FC: Preferred strong business acumen]
• Leadership: Ability to guide, motivate, and inspire teams to achieve operational objectives
• Emotional Intelligence: Understanding and managing own emotions, and being empathetic towards the emotions of team members and clients
• Strategic and Critical Thinking: Ability to identify big picture goals, develop strategies to reach them, and make informed decisions based on data and insights
• Communication: Effective communication with team members, and other stakeholders. Ability to articulate concepts, expectations, feedback, and explanations clearly and effectively
• Problem Solving: Developing impactful and pragmatic solutions to complex challenges, often under pressure and within tight deadlines
• Adaptability: Capacity to deal with changes and unexpected events, and adapt strategies or operations accordingly
• Teamwork and Collaboration: Working cooperatively with others to meet shared objectives. Encourages team collaboration and promotes a positive team environment
• Time Management: Ensuring tasks are completed within set timelines, balancing the demands of multiple tasks, and maintaining high standards of work
• Proactive Approach: Not just responding to issues as they arise, but forecasting potential challenges and taking preventive measures

Accident Insurance, Bereavement Leave, Birthday Gift, Birthday Leave, Laundry Allowance, Life Insurance, Maternity Benefit for Female Employees, Medical Coverage, Medicine Reimbursement, Mobile/Communication Allowance, Parking Space, Professional Development, Rice Allowance, Sick Leave, Uniform & Clothing Allowance, Vacation Leave, Work-life Balance

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.